Privacy Policy

Who we are

Techmartstores.com is a leading pan‑African e‑commerce platform. Our platform features a dynamic marketplace that connects buyers seeking affordable gadgets and electronics with trusted sellers, while enabling seamless order fulfilment and delivery from our store to customers across the region.

The Data we collect from You

Personal data is any information that can be used to identify you. We may collect, use, store, and share different types of personal data, such as:

Identity information (like your name or username)

Contact information (such as your address, email, or phone number)

Financial information (like your payment card details)

Transaction details (payments you’ve made and products you’ve bought)

Technical information (your IP address, browser type, and login details)

Profile information (your username, purchase history, and preferences)

Usage information (how you use our website)

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data to: process your order and manage payments; manage our relationship with you; enable you to participate in promotions, competitions and surveys; deliver relevant website content and advertisements; measure and understand the effectiveness of advertising; make suggestions and recommendations about goods or services that may interest you; improve our website, products/services, marketing or customer relationships; and administer and protect our business and website.

Cookies

We use technology such as “cookies” to collect information and store your online preferences. Cookies are small files of letters and numbers that websites send to the browser which are stored in your User terminal. Cookies allow us to distinguish you from other users of our website and mobile applications, helping us provide you with an enhanced browsing experience. You can choose to enable or disable cookies in your internet browser. Most browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. All payments are secure and encrypted with industry-standard security protocols. Your complete card details are never stored on our servers.

What rights you have over your data

Under data protection laws, you have rights including: the right to request access to your personal data; the right to request correction of your personal data; the right to request erasure of your personal data; the right to object to processing of your personal data; the right to request restriction of processing your personal data; the right to request transfer of your personal data; and the right to withdraw consent.